What is the minimum age allowed inside the Park? You can download as many times as you need to while the code is valid. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. I will not repeat everything that has already been said. Does admission include transportation service? Business travelers can take advantage of the business center. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Where is the photo that I downloaded located? $159. I feel like we had no idea what our "magic wristbands" did at the resort. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. 16.32 mi from city center. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Get onboard the shuttle and visit it as many times as you want. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Feb 5 - Feb 6. What is the price admission to Xplor Fuego for children? Please do not hesitate to let us know through this media when you decide to return to this paradise. How many times can I download my photos with my download code? What happens if I didn't bring along the credit card used for payment? It is essential to arrive 15 minutes before the time of pick-up. 2003-2023 Lexyl Travel Technologies, LLC. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Can I enter with food or drinks to Xplor? But. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. *MSI only with participating cards (banks) issued in Mexico. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Doubletree by Hilton Nashua : 2 Somerset Pkwy. I already purchased my admission to the Park, but I want to buy other services. Rest areas, dressing rooms and restrooms available during your visit. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. They are encoded directly from cameras with high resolution. 17.17 mi from city center. Dec 25 - Dec 26. Remember that pictures are saved in our database for 30 days after your visit. Months without interest, only with major participating bank cards issued in Mexico. No, all the activities are included in your admission. Due to the nature of the product we offer, you always have the possibility to view the photos. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx . If you visited our Parks: foto@xcaret.com
Where is the photo that I downloaded located?
In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. Is there any type of refund and/or cancellation? I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. If I do not have credit or debit how can I make my reservation? Copyright Experiencias Xcaret Hotel S.A.P.I. The minimum age allowed in Xplor Fuego is five years old. It was a fantastic location for us. Only adult individuals aged 18+ are allowed to drive. I live and work in Quintana Roo and I dont have IFE. Minimum age allowed is 5 years old. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Please verify the policy to change the date of visit or cancellations. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Valet parking, a 24-hour business center, and a garden are also offered. What types of files are the photos that are downloaded? The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. There is no limit to how many photos you take and you can then purchase access to download these images. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. See all available properties in Middleton. Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). Outside Mexico. MarieSamSanchezPhoto Access to Xplor Park is limited to children under 5 years. Learn all the information in our Privacy Notice. Help us preserve and care for our ecosystem! Yes, the activities in Xplor Fuego are designed for all family. Enjoy perks like free continental breakfast and free train station pick-up. But we purchased the photo package 2 parks & the hotel. Review collected in partnership with this hotel. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. BBQ buffet with delicious ribs (vegetarian options available). I can see them but they all say sample on the and not able to download. In case of foreigners living in Quintana Roo, FM2 and FM3. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Check the schedules and open hours of our attractions and shows. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. 3.9/5 Very Good! Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. more. Lock in the lowest price from these sites. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. The time will depend on the location of your hotel, so we cant give you an exact time. The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. If it doesn't, for their own safety, they won't be able to do the activity. FAQs; Customer Service. Enjoy a meal from the restaurant and perks like free WiFi. Is there any type of refund and/or cancellation. What happens if I cannot attend the Park the day of my visit? You need to confirm your age by showing a valid ID card. Advanced purchase discounts may vary depending on booking date and dates of stay. How do I open the ZIP file when I download multiple photographs? Advanced purchase discounts may vary depending on booking date and dates of stay. Photo Pass Xenses; Get my admission to Xenses. ( NO KIDS ). We had a fantastic lunch and swam in both the pools and river. I made a habit of spending the very early mornings on my balcony in the hammock. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. 800 006 FOTO (3686)
Tripadvisor performs checks on reviews. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Each photo downloaded is a JPG file, and the videos are MP4. Casa de la Paz The greatest books ever written are in our library. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Fill out this form and one of our agents will follow up on your request. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Paste as plain text instead, 2.- A list of the albums that are included in your package will be displayed. All our current promotions are here, click now. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. The download code is valid for 30 calendar days from the date of purchase. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Are these activities allowed to elderly people? Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. BUY THE PHOTO PASS! prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. On a PC right-click on the file and select the option to extract. They are encoded directly from cameras with high resolution. 5 Blossom Street, Boston, MA, 02114. Traveling on business? Prices vary according to season. All journeys take 45 minutes. Play it safe and take your own photos with I would have. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. You can post now and register later. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Carretera Chetumal-Puerto Jurez, Km. We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. I went to the park and couldnt buy them. Chetumal-Puerto Juarez Federal Highway, Km. This is my happy place, my own personal paradise. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. How many times can I download my photos with my download code? No problem! Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. Re: Xcaret: photo pass worth it? Packages and Xperience Passports cannot be cancelled and will not be refunded. Yes. How much time do I need to visit all the spots in the Park? We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. What kinds of clothes and shoes shall I wear? Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Hotel Xcaret Arte is a homage to the best Mexican artist. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Due to the nature of the product we offer, you always have the possibility to view the photos. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. We had a great time. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Express check-out, a computer station, and dry cleaning are also on offer. We stayed in a adult only area. What is the maximum number of people allowed on the vehicle? Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. Mexico: 998-883-3143. . How do I find and download the photos from the website? Sorry, we dont have them on rent, neither wheelchairs nor strollers. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. I loved the location of the hotel, very close to everything. . Outside Mexico. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? You must present official ID (IFE) with address in Quintana Roo. You can download as many times as you need to while the code is valid. But we purchased the photo package 2 parks & the hotel. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. Review tags are currently only available for English language reviews. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. (01152) 55 4163 7327
800 006 FOTO (3686)
Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Good location. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. What happens if I forgot my download code? Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. 800 006 FOTO (3686)
you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. If you want more information about your transportation please call Customer Service. When I visited the Park I couldn't purchase my photos, can I still buy them? I also requested a king size bed (I was proposing on this trip!) Free Cancellation. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Nestled in a natural rock and among rivers. Come and live the Riviera Maya adventure. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. New activity: Underground Expedition. !DO not buy the photo package!!!!!!!! Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Everything about the hotel was excellent. . By Stalactite River of 430 yards to swim inside ancient caves. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Omni Boston Hotel at the Seaport. There are a lot of things to do in the parks got adults and kids. Does Xplor offer activities for children older than five years old? The download code is valid for 30 calendar days from the date of purchase. In our venues, life merges with art. de C.V. We use own and third-party cookies to improve your experience on our website. My package also expires in a few days. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! I was just a bit disappointed with the management/check-in. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
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